Genre: Hotel industry and convention centers

Do you remember the last time you downloaded a new, free software for your business? You had to learn how to use it and then train all your staff. When something went wrong you were the one everyone came to with questions. You were spending evenings and weekends updating the software so the latest version was ready to go on Monday morning. You quickly realized your productivity was declining and you still weren’t seeing a return on investment.

All of a sudden that free software, like PowerPoint, isn’t really free anymore. Your digital signage software doesn’t have to be that way.

We recently heard from a real estate brokerage that hired an employee to work for $20 an hour, 6 hours a day, 5 days a week, for 8 weeks (that’s $4,800). This employee was to build a PowerPoint presentation as part of the business’s communication strategy to engage employees and customer. The presentation would run on a computer monitor in their front lobby and showcase a slide about their agents, a few slides for currently listings, a few slides for open houses, and so on. So what’s the problem? Well, to start, the presentation would be out of date as soon as a property sold or an open house ended.

Now, imagine if that broker had invested that $4,800 in an automated digital signage solution that synced with existing technologies used by the brokerage to share information in real time. They’d have money to spare and immediate ROI. Also, the investment allocated to digital signage software would service the office over a long period of time, with dynamic content versus the manually 8-week effort needing to be repeated.

Free is only free when you first click download. Ongoing work and user experience will fall short of expectations and cost your team valuable time with low value tasks.

Don’t fall victim to the free software struggle. Get your complementary digital signage solution quote and demo today and find out how easy and affordable it is for you to get started on a proper system, designed for you.

Is the cost of digital signage software out of your budget? Think again.

Digital signage is becoming increasingly popular in today’s marketing and advertising landscape. Effective communication is at the forefront of many corporate, manufacturing and even real estate companies and they’re taking ideas from big B2C marketers.

You’ve seen big brands use TV screens and digital displays to showcase their brand for years. Think about New York’s Time Square or those tempting videos of Tim Horton’s latest donut creation while you’re waiting in line to order your double double. How many times have you caught yourself impulse purchasing because of how good those donuts look on that screen? Now imagine if you could do that for your business!

Average Costs of Digital Signage

You know you need to improve your communication efforts, but what’s the cost of an effective digital signage strategy? There are four main components you need to consider while you plan your digital signage strategy:

1. Software

The heart of your digital displays is the software. The software allows you to:

1. Manage the content you share across your digital signage network
2. Automate the information you share on which display
3. Integrate content from various data sources to simplify the sharing of information across your network

When it comes to software, don’t think you have to break the bank. Your digital signage software can start as low as $15 per month or lower if you have a high volume of licenses. For a solution with templates designed for your market to promote your products or for internal office communication, you can get a value packed software license with some content automation for just $49 per month.

2. Displays/Monitors

Depending on who you’re targeting and where you’re communicating – at a mall, in your front lobby or in your staff lunch room – your display options will vary, as will your prices. For options such as kiosks, interactive monitors, video walls, and tablets, have various price points. What you need to consider is a software provider that understands the hardware market and can bring you options that fit your needs. Some hardware needs can be met with monitors or “TVs” you already have. Some installation needs may require a commercial grade monitor. Plan for some investment in hardware and ask questions. A reputable provider will offer leasing on hardware as well. Leasing digital signage hardware is a great solution for many businesses and enables you to get everything you need at one time.

3. Media Player

Based on your display/monitor, you will need a media player to send content from your software to various screens. The media player is a key component to keeping your signage live. Cost will determine the quality, performance, and security of the content you share. The media player you choose should reliably support the needs of your display devices. You have many options when it comes to media players but remember a cheap media player creates risk that your signage will fail. It is recommended that you plan for approximately $995 for the cost of a proper media player. It’s a one-time cost or in many cases can be leased monthly to help your cash flow.

4.Content strategy & content creation

This can be an in-house cost through your Marketing or Communication team, or you can outsource the development of your content strategy to experts in digital signage who understand the why, how, when, and where to communicate, and will partner with you to learn about who you’re reaching and what you need to share. The cost of a content expert can be built into your monthly plan but to give you an idea, a proper well thought out content strategy support by digital signage experts cost around $3000 and be a one-time investment, quarterly or annual depending on your needs.

The digital signage partner you choose should provide payment options when it comes to your digital signage strategy. Monthly plans can be tailored to your business needs and objectives, while easily aligning to budgets and achieving ROI, which should all be established in your overall content strategy.

Ultimately, you’ll want to be aware of those “free” software offers that turn out to be anything but free and understand the value of partnering with a digital signage software provider. Many of those free software options will require set up time and training for both you and your staff the costs will quickly add up.

Your Digital Signage Cost Breakdown

While evaluating your options, it’s important to know the numbers right out of the gate. Without this you’ll have a hard time aligning the budget to the ROI.

Some companies provide their own cost estimators so you can build your own quote with the options you’re most interested in. The ultimate goal is to find a software and hardware provider that will partner with you to understand your business goals and challenges and provide packages with pricing options that meet your needs.

Don’t let your fear of cost outweigh the benefits that digital signage will have to your business. Take a look at the possibilities of digital signage for your business.

The Benefits of Choosing a Digital Signage Partner

Choosing a digital signage partner to take care of the four components of your digital signage project means you can spend your days focused on building your business while your beautifully designed, dynamic digital displays share relevant, accurate information in real-time, attracting new customers to your brand.

Your digital signage partner should understand your business needs and support your business goals through your content strategy, by recommending the types of displays and their most effective locations, and the frequency of information shared on those screens. For example, a real estate broker may be looking to increase agent retention internally and improve brand awareness within the community. Your digital signage partner should recommend a back-office display for internal communications, front window monitors to showcase your brand, and a kiosk for your local shopping centre to showcase agents and listings to attract new customers.

You’ve likely heard about podcasts but have you joined the masses and started listening to them yet? Podcasts are a really great way to stay up to date on industry news and trends, professional (and personal) development, to get inspired about a topic of interest, or even just to relax and escape the daily grind.

Here’s a list of five playlist-worthy podcasts for the modern Marketing Communications professional. Whether you are a responsible for office internal communications, marketing communications for your brand globally or in a niche market of manufacturing, real estate or any other industry…these podcasts are worth your time.

1. Gary Vee

Gary Vaynerchuk is an entrepreneur with a portfolio of businesses under his belt. He’s spent his career building multi-million-dollar business. His podcasts cover everything he’s learned along the way from entrepreneurship to social media and more.

2. Kerwin Rae

Kerwin Rae is an entrepreneur, investor, business strategist and international speaker who helps business succeed. His punchy, no-holds-barred, “nothing is impossible” attitude is contagious and motivating, and worth a listen.

3. Scott & Alison Stratten

Scott and Alison Stratten take a bit of a different approach to their podcast. Rather than talking about what to do, they talk about what NOT to do first, which makes way for conversations about what you need to do in your marketing efforts. Hence, UnMarketing.

4. Simon Sinek

Simon Sinek has brought the theme ‘Start with Why’ to the forefront in many businesses. His first TED talk in 2009 is ranked the third most watched on TED.com. He is an optimist, a best-selling author and renowned leader.

5. Harvard Business Review

Harvard Business Review features conversations on women in business, leadership, management, and an advice show on workplace dilemmas. Like their articles, the thought-leadership is both educational and engaging.

That old adage about using the right tool for the job definitely applies in digital signage – with made-for-purpose commercial displays a wiser choice for most jobs than TVs that may look similar, but are very different inside.

Using flat panel TVs for commercial purposes will almost certainly save on upfront costs, and then cost much more in the long run because of the need for repairs and replacements, and the inability to manage the screens remotely.

While large-format flat panel televisions are sleek and carry some of the same attributes as commercial digital signage displays – like Ultra HD 4K resolution and such technologies as HDR – they’re not engineered for commercial applications.

Here are the big differences

Engineering

TVs are designed to operate for relatively casual use, running a few hours daily. They aren’t engineered to run for 16 hours a day, or even 24/7. They also aren’t engineered to change their orientation and be used in portrait (vertical) mode – a common format in digital signage and advertising.

Management

TVs are built for home use and have audio/video connectors designed to hook up with cable TV and streaming services. They don’t have or need connectors that allow for remote management. Commercial digital signage displays, by comparison, come with connectors – such as RS-232 – that allow technical people to remotely access, monitor and troubleshoot issues.

Tampering

It seems trivial, but a huge problem with using TVs as commercial displays is remote controls accidentally or willfully shutting screens off. Commercial screens can block remote control signals and have routines to force screens back on if shut off.

Brightness

TVs are designed for homes, and don’t need or have the brightness levels required to cut through the ambient light and glare of commercial environments. While there are entry-level digital signage displays that have the same brightness as TVs, they can also be as much as 8X brighter, depending on need for light conditions, window installation or even outdoor signage.

Warranty, Wear and Tear

Televisions do not, typically, carry warranties that consider heavy commercial use. A TV warranty tends to be one year, and limited, versus three years for many to most commercial displays. Network operators who use TVs instead of more costly commercial displays tend to either not understand the implications and risks or make the calculation that they’ll have to replace a percentage of their screens over time.

What to expect when using TVs versus Commercial Digital Displays

Here’s what can play out when a digital signage network operator decides to go with TVs versus commercial display panels.

Prices vary by manufacturer and specs, but let’s say an operator saves $500 by choosing a TV over a same-sized commercial display panel. That’s significant, for sure. But while a commercial display is rated for, on average, five years of duty, a TV will be lucky to get three. So that $500 saving is wiped out by the need to reinvest in a new screen two years earlier. Add on that the likelihood, over that three years, that a maintenance technician will need to go on site at least once to troubleshoot a darkened screen (because there are no remote management tools in place). That service call will cost at minimum $150 an hour, and take two or three hours because of travel and time on site.

Digital signage solutions providers regularly field customer questions, and get objections, when they quote projects that use commercial displays. More familiar with Best Buy and Walmart prices, their sticker shock is understandable. It may seem like the service provider is trying to make extra money on a project by selling more expensive equipment, but they’re actually trying to save money for all concerned. They don’t want unhappy customers, and they don’t want the grief.

Think of commercial digital signage displays as tools. Professional tradespeople tend to have power tools and devices that look very similar to what many of us have on basement and garage workbenches. But anyone paying attention knows they’re more powerful, rugged and built to last. It’s the same thing here. Commercial displays are built for the job and built to last. And a digital signage project is nothing if the screen isn’t reliably on and looking good.

Marketers naturally want to get their messages in the places where people will be, which is why we all see more and more digital signage showing up on city sidewalks and public plazas.

But using an outdoor screen presents a lot of challenges – notably the impact of sunlight and harsh winter weather. Selecting and using the wrong panel can result in digital signage that’s either hard to see, or offline, because it wasn’t properly protected from the elements.
At ITESMEDIA, we’ve worked for years with everyone from media companies to city governments to specify, design, procure, deploy and manage smart outdoor display panels that are built to last. We have the City of Montreal – with its sultry summers and snow-filled, cold winters – as our working lab.

Questions to ask for Outdoor Signage

Our engineers have worked through the issues faced by anyone wanting to use dynamic signage outside and in environments that are anything but controlled. End-users need to ask several key questions of any company that’s being considered to help develop a solution:

1. How does the display handle glare from direct sunlight?
2. How does the display handle the “thermal load” from direct sunlight – all the heat that tries to bake the electronics on a mid-July afternoon?
3. How do the cooling fans deal with dust and debris from the streets?
4. How does the sign stay dry in driving rains?
5. And finally, how long will the sign and overall unit last?

End-users don’t so much need the deep technical answers for all these questions, but they do need assurance that the vendor has indeed thought about these things and can provide solid responses.

Future-proofing is the other key consideration – ensuring that the engineering design of the sign and its enclosure can be upgraded, modified or supplemented with extra technologies. That’s important because these outdoor panels are far more expensive than their indoor counterparts, and the time needed to realize a return on the investment is therefore longer.

So why put dynamic signage outside?

The most common application is advertising – with media companies replacing their street-level posters (usually plastic poster prints illuminated by rear lighting) with digital, dynamic signage that can be updated on the fly and enables full motion-graphic and video.

More and more governments, medical and educational organizations, and large private businesses are using digital signage displays in their public areas and building campuses to help people find their way around. Daylight-readable directories and mapping – at decision points like main gates and plazas – guide people to where they want and need to be. Unlike printed maps and directories, dynamic signage allows people to look up what they need via touchscreens, and even take information away, like walking directions, on their smartphones.

The Next Big Demand for Outdoor Signs

The next big demand for signs in outdoor spaces is emerging in the so-called Smart City movement. An outdoor display panel will not only be a screen but can have sensors that monitor things like street-level temperatures, crowd movements, dangerous gases and noise. What’s on the screen may be more about making a street, plaza or area “work” better.

ITESMEDIA is working with the City of Montreal on a smart cities initiative that has received global attention. All through the busy central district of the old city, dynamic signage at key intersections informs motorists of available parking lots – even updating by the minute the number of empty spots.

Each of the signs (some have several displays stacked) is connected to the cloud via a wireless network and gets updates from a central ITESMEDIA server. In addition to wireless the signs may be connected via LTE and Fiber. That server is getting fresh data, by the minute, from the parking lost management systems to connected garages in the area.

Our custom solution was designed to make the central district smarter – getting motorists off crowded streets quicker, reducing frustration and improving air quality by reducing overall traffic and idling.

Large flat panel displays are now very common in our business and personal lives – so much so that it would be easy to assume they’re all the same. But TVs and digital signage displays are built for very different needs and demands, and when a screen goes outdoor, the difference is dramatic.

Most digital signage providers will tell you that developing content strategy is an essential step in a successful digital signage project. They are right! However, the content strategy is often misunderstood by customers, but also, by suppliers.

Let us set the record straight and share with you the important elements of content strategy to consider when planning your digital signage project.

Everything You Wanted to Know About Digital Signage but Didn’t Think to Ask

What is Content Strategy?

First, it’s important to understand the role of content strategy in digital signage: it’s the result of the analysis of your company’s communication goals. The content strategy is developed to effectively meet the diverse needs of a company. Concretely, the process involves determining how the content will be displayed on the screens; what kind of content will be displayed in the different parts of the screen depending on the location of the screen, the target audience and the time of day.

Moreover, it is at this stage of your digital signage project that you will decide on the ideal location to install your screens. Remember that the installation of screens outside the establishment serves a completely different purpose than the installation of screens inside.

How does outdoor digital signage survive Québec’s winter ?

Developing a content strategy is a crucial step in planning a digital signage project. The strategy will provide a guideline to your messages: what to publish, to whom, when, where to install the monitors, etc. The strategy will also allow you to determine the font size of the text. Make sure the messages you broadcast are easily readable from where the screens are installed.

If you want to set up your digital signage project without a content strategy, you will not be as successful as you expect. Think about it, how do you capture attention and engage a target audience if the messages you broadcast are inappropriate, inadapted, or worse, uninteresting? Depending on the industry and the sociodemographic profile of the employees, their interest varies greatly. You will lose time and resources in communicating messages that are not personalized and do not have a target audience.

A good content strategy will allow you to establish the specific content you want to broadcast on a particular screen in order to trigger a change in behaviour in a particular group of employees.

This is why this step requires a great deal of thinking. It is best to write the messages first, and post the content later. Knowing the target audience of each screen installed in different locations of the company will allow you to broadcast the right messages to those concerned.

How to Develop a Content Strategy?

Developing a content strategy, as mentioned previously, requires a great deal of thinking. The majority of our customers do not know where to start or which direction to take to begin with their project. That’s why we suggest you get help from content strategy experts to support you. They will help you analyze the communication needs of your company.

That being said, you can already begin the reflection process on your own before getting help from an expert. Here are some questions you can ask yourself to help guide your thinking process:

• What are the important messages you would like to communicate?
• What kind of information would capture the attention of my target audience?
• Where would be the best location to install screens based on the movements of the target audience?
• How much time is needed to understand the content?
• What performance indicators could be used to motivate the target audience?

What Content is Interesting to Broadcast?

Depending on the location of the screen and the target audience, it is possible to broadcast several types of content. Here are some examples of interesting content according to the location:

At reception areas or in waiting rooms, you can capture the attention of clients with the following content:

• Capsules “Did you know …”?
• Real-time statistics on health and safety at work
• A corporate video
• A calendar of upcoming public events
• Current projects and mandates
• News and weather forecasts

In office spaces, a cafeteria or an employee lounge, you can motivate employees with the following content:

• Educational videos to perfect knowledge
• Real-time statistics on health and safety at work
• Key performance indicators
• Birthdays of employees
• Ongoing projects
• Special Mentions
• Upcoming social events

5 types of messages you should communicate now to improve your internal communications

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4 KPIs your Employees Need to Know

In conclusion, it is essential to develop a content strategy before diving head first in a digital signage project. You can determine the strategy yourself, but make sure you still get the advice of an expert in order to achieve the best results.

With a good content strategy, your digital signage project will be successful!

Outdoor digital signage is a very effective way to reach a broad audience. During summer, things are simple because of the mild weather conditions which help the screens and the installations function properly. However, several factors can affect your installations during the winter season. For this reason, we decided to write an article to help you understand how outdoor digital signage holds up during the winter season.

1 – Product quality

Quality is the most important factor to take into consideration when buying your screens and installations. Knowing that you will install them in a location where weather conditions are changing and can sometimes be hostile (cold, humidity, extreme heat, etc.), it is important to invest in a good product that can withstand such changes in temperature. We suggest that you seek advice from an expert in the industry who will fully understand your needs and present you with quality products that can withstand the four seasons.

A high quality display has a built-in ventilation system to prevent moisture damage. Outdoor screens installed in Las Vegas (extreme heat conditions, prolonged exposure to the sun) and outdoor screens installed in Québec may seem similar at first sight, but the one located in Québec will have to withstand the harshness of winter and must therefore be heated and better ventilated . A screen designed to operate in extreme conditions will be waterproof and insulated to prevent damages from water, cold, sun exposure, extreme heat and other natural phenomena.

Also, it is important to buy a screen with strong luminance (brightness) so that people looking at its content are able to see what is being broadcast even when the monitor is directly facing powerful sunlight. If your screen is not suitable for the outdoor (but is a quality product), you won’t be able to see the content displayed on the monitor. You can test it with your smartphone or your laptop; you can barely see the content. Note that the minimum recommended brightness for an outdoor screen is 2500 NITS.

2 – Remotely control your screens

Get an operating system that will allow you to control your screens from your computer. This way, you will be able to know immediately when a problem comes up. Most of the time, you can fix a problem directly from your computer. It’s important to know at all times what is happening on your screens and to keep control of it.  In addition, you can change the content of your screens from your computer. For example, if your screens are located in a ski resort, you can inform the skiers of the next weather alert.

3 – The installation of a protective housing

To ensure that your screens are well protected outside, you must have a heated and ventilated protective box covering each screen. The protective housing has to be transparent and very rigid as it must  resist heat, frost, snow, rain, wind. etc. It will act as a shield for the screen which we want to protect as much possible.  Moreover, with such protection, your eoutdoor digital displays are less likely to be vandalized or stolen. It is better that the protective housing  be damaged rather than your screens.

To sum up, if  you decide to invest in outdoor digital signage, make sure to do your research beforehand. It is important to take into consideration the orientation of your screen, the level of brightness, the vibrations in the ground, the weather conditions and the risks of vandalism. Also, a very crucial yet often forgotten detail: make sure to have access to electricity and the Internet!

If you have any questions about outdoor digital signage, do not hesitate to contact an expert!

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