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Is PowerPoint the most cost-effective and efficient tool for sharing information throughout your company?

Marketing and communication managers see dynamic signage from both a professional and a personal point of view; they are constantly searching for new ways to display information and always on the lookout for the latest technological trends. People in charge of sharing information in a company all have the same objective: communicate messages and make them seen, read and heard.

For all company types, screens have proven their effectiveness as a mean of communication. If you are using this channel of communication, which tool is the best way to organize and display information to your audience? Do you prefer PowerPoint, or are you using professional software? Both options are just as useful: their choice depends on your needs and your goals.

At ITESMEDIA, every new client relationship begins with identifying their communications needs. We then offer professional counselling on signage, content and automation solutions available to them. Here are some points to consider when building your communication plan.

Which display type describes your situation?

Single

You have a single screen
The display is readily accessible
Your screen’s USB key is safe
The displayed content does not change over time

PowerPoint is what you need!

Multiple

You have more than one screen
You would like to control the displayed information remotely
Your audience appreciates real-time information (e. g. time, weather, newsfeeds)
The displayed content needs to be refreshed constantly
The dynamic display must comply with the company’s graphic standards

The ITESLIVE dynamic digital signage software is your best option!

“Our company’s head office is quite large: the office spaces are adjacent to a small manufacturing plant. There are two cafeterias, locker rooms, rest areas, three coffee areas, plus the conference rooms and cloakrooms. Our communications must be effective both as messages and as a management method; it is essential that the signage can be controlled remotely. In an environment where content needs to be perpetually refreshed, customized templates help us save time significantly. Considering the amount of content we need to send, we cannot imagine going without software that can automate virtually everything for us!”

Is saving time an issue?

Companies need to ensure they are getting the most value from their assets. It’s a simple equation: time=money! To identify if you could save precious hours every month (or, in some cases, every week and even every day!) by using professional software instead of PowerPoint, we invite you to consider the time required to manage digital signage, writing and page layout of your messages. Answer the following questions to guide you in this process:

Did you ever have to open your computer late in the evening, or had to connect in a hurry to post last-minute information?
Is updating your PowerPoint slides (unfortunately) at the bottom of your list of priorities?
Have you ever considered creating a new Communications position in your company to manage your dynamic signage?

You can save time and optimize the performance of your resources through a single service: ITESLIVE provides you with benefits PowerPoint can barely compare to.

With our turnkey services, you can:

Leverage a vast choice of display templates aligned with your branding
Captivate your audience by providing updated content every day
Control your displays remotely and ensure signage network security
Optimize your other communication channels through automation
Use digital signage to display emergency messages
Customize information between different display zones

Growing needs

Working with our clients has shown us that technology, as well as communications within a company, evolves over time. Some of our customers shared that they started with a television showing about twenty slides, which they found effective. Then, they added another display and added about a dozen slides to the presentation. Eventually, their needs reached a point where the person in charge had to spend a considerable amount of time to manage everything.

In these cases, replacing PowerPoint and using professional software to automate, program and reuse content has proven to save a considerable amount of time for the manager, helped increase efficiency, and provided improved information to the target audience. Win-win. It’s what ITESMEDIA strives for.

Which solution is the best for you?

Assess your situation with Raphaël. Give him a call at 514-642-3790 or send him an email if you want to learn more about ITESLIVE or if you wish to explore your digital signage options.

When information spreads faster than a virus

The Coronavirus world health crisis is taking the communications sector by storm, both in the media and in every aspect of our lives. Every company has unique messages to share, whether for increased hygiene measures or specific guidelines depending on the job type, and must deal with information that changes constantly.

This is a situation where digital signage can be the best way to communicate information within your company. Digital signage is much easier to understand than reading captions on a television screen on mute and can rapidly update information shared on many different screens (in less than two minutes). Information can be edited remotely through the software hosted in the cloud, and automation gives the opportunity to share news and stay up-to-date with the latest events in real time.

Consider the amount of e-mails you would have to send to constantly keep people informed about the latest recommendations from the World Health Organization. In this barrage of information, would paper notices on bulletin boards still be up to date? What if digital signage was THE right solution to reach the largest possible audience while ensuring that the information is reliable? Do you need advice? Call this number: 514-642-3790.

Plan the content of your digital displays to ensure successful communications

Have you ever seen an ad that stayed with you for a long time? Did you ever wonder how a simple slogan can have such a deep impact? Ads that seem to owe their success to a stroke of luck are, in general, very well planned from the moment they are created until they are released and are rarely the work of a single person. The same goes for internal communications. The outcome seen by your audience is the result of many steps leading towards the winning combination that allow you to communicate the right message at the right time and to the right people, all the while using the right tone and the style of your brand – and nothing less.

This is about content strategies. At ITESMEDIA, we call this process the “Communication success strategy”. Digital signage software is the heart of ITESMEDIA, and content strategy is its brain.

Which matters most – content or container?

It’s the same as asking “Which came first, the chicken or the egg?” – one cannot go without the other. If you are a manager, you’re probably looking for an effective, easy-to-use tool with a programming function to facilitate information distribution for your internal marketing campaigns. However, for people viewing a screen, software performance is not an incentive to read the content. As such, the communications manager’s requirements are not the same as the target audience’s needs. In this context, the content is at least as important as the container, and perhaps even more.

Who’s talking? Who’s listening?

Which information needs to be communicated? When? Which images should be used? How much information can fit on a slide? When you need to create a communication campaign with content adapted to your company’s environment, you will need to answer a lot of questions to properly target the message and the recipients.

Below are the steps we follow with our clients during a content strategy process. These can be done alone or with colleagues.

1. Define the objectives

What is your intent? Do you wish to inform, convince, entertain your public, or increase employee retention? Whether the message is intended for internal communications or for large-scale retail distribution, achieving your goals means communicating regularly with your audience. It is therefore critical to start your content strategy by identifying your communication campaign’s objectives and, preferably, making sure they are aligned with the company’s mission.

2. Identify and understand your audience

Who are you talking to? Employees, clients, the general public, or even friends?
Where will your audience be physically when you communicate with them through dynamic displays? In a corridor, a cafeteria, a waiting room, or outside?
Are the people you will be talking to ready to listen to you? Your public’s mental availability could change depending on the position of the signage (for instance, a screen next to a coffee machine will not have the same effect as one inside a conference room).
Which formula would work best for your audience? Reading, looking, listening, guessing? There are so many different ways to communicate!

To target your audience, no matter how large, a great exercise is to think about someone you know and whose profile matches the criteria of your intended audience. You will then have a precise example in mind while creating your message, which will help increase its retention rate.

3. Identify equipment and communication channels

Are the employees allowed to access their mobile at work? Can they go on social media sites during work hours? Are they using a computer all day long or do they operate machinery?

Being aware of the many (or the few) information sources witch employees can access will help evaluate the number of messages to publish.

4. Determine the types of content

What are your audience’s preferences? Do they prefer specific graphics and images, or a vocabulary in particular? Would they appreciate light content, or something more serious?

What emotion does the content generate? Can it make your employees smile or think, or call them to action? Think about the content you see on your social media. Diversity is the key to attract your public and, more importantly, to keep its attention.

5. Prioritize the information

Did you ever find yourself taking part in a lively discussion and trying to follow more than one conversation at a time? If yes, you have noticed the best way to listen to a conversation and to participate is to choose only one.

The same applies for the digital display communication channel: the most important message goes first.

6.Maximize sources that can automate the content

Using external sources to create content can be a winning move for everyone. For instance, news on your intranet can automatically appear on your screens. Reusing content can help you save time, and people can see it at more than one place (or not, depending on their preference).

Automated content can also be directly linked to your company’s activities and can display information in real time, such as production data, facilities’ status (e. g. active, out of order, undergoing repairs), and even emergency messages when an alarm is triggered.

Are the news or the weather important for your public? Attention-grabbing information? If the answer is yes, these automated programming options are easy to integrate within your communication plan.

7. Create and include visuals

Digital signage can also be used to promote your company’s brand in every message. Strong visuals are always eye-catching, but harmonized typography, colors, image types (pictures, icons, characters, etc.) will create reading habits and help the reader recognize key messages.

Digital signage is a part of our lives

It’s everywhere. People are used to see it, and more and more read it. In a restaurant, customers will read the menu because they don’t have a choice. In a waiting room, people read to pass the time. In a corporate environment, they read to satisfy their curiosity. In any event, the content must be engaging and informative, and should support the company’s goals.

Successful content needs to be good and look good – and to achieve it, it takes a strategy!

Do you want to drive your communications by following a communication campaign that is aligned with your objectives? ITESMEDIA offers a content strategy service to help its clients optimize their communications on their dynamic displays. We are here to help you, contact us – 514-642-3790 ext.1 , sales@itesmedia.tv.

Digital Signage Ecosystem – Understanding the components

What is digital signage software?

It’s a communication and marketing tool that allows you to broadcast multimedia content on a monitor, tablet, video wall, or interactive kiosk. With just a few clicks, you can modify digital display content on as many screens as you like, all at once. You can also manage and program your display network remotely, making it much easier to deliver the right message at the right time.

Digital signage components

It’s a simple tool, but one that requires a good understanding of the ecosystem to make sure you choose the right software and equipment. The graphic below shows you the three major components, with examples.

The key is understanding the goal of your digital display project so you can choose a solution that fully meets your needs.

How to Have a Better Marketing Presence with Realtors

Top of mind awareness is what any business marketer wants when looking to get steady referrals from markets like residential and commercial real estate. But short of your business development people dropping by offices all the time, how would you do that?

Here’s a thought – develop a digital presence on screens in real estate offices that remind staffers and their customers of your services, while also providing much-needed, much-welcomed functionality to that office or offices.

If your company bases its business prospects, for example, on providing mortgage advice and services to property buyers, you are likely doing a few things to generate leads and referrals. You’re doing the work to get known by real estate professionals in the brokerage offices, and very likely investing a lot of time and money to place advertising in everything from local publications to bus benches and roadside billboards, so that consumers and business people know your name.

What if you allocated a relatively small percentage of a media and marketing budget to a marketing machine right in the offices of the agents who are, by necessity, in and out of there all the time?

Targeted digital signage technology is a low-cost, high-impact toolset to build and then steadily nurture top of mind awareness of your services on screens around an office – in customer areas and behind the scenes in the hallways and back office of a real estate brokerage.

Think about the power of your mortgage brand in the mix of real estate office critical communications.

Screens in the front office (public) areas can cycle through new and showcase listings, welcome new agents and promote company initiatives, such as community and charitable programs. In the mix include for example, your mortgage brand, rate information, market trends…all centred around your value.
(We will use mortgage brokers or agents seeking business from the real estate market as an example in this post. But principles outlined here are adaptable to any market.)

In the real estate back office communication points, screens can be showing things like office and agent performance metrics and rankings, providing HR information or flagging helpful market data. Here you could mix in our message to on lending options and tips to help agents start mortgage conversations AND offer your brand targeted to one or many office locations. Provide content on the digital screens via to help them speak to clients and mention you for referrals. All this content you share can be controlled by you from your desktop in your office or remotely.

Those same screens can also promote partner services, like your mortgage company, as part of a scheduled rotation of content. How great would it be if the people, features and attributes of your firm were regularly in front of just the right people, all day, every day?

Some real estate offices invest directly in digital signage technology, as it’s been shown to be highly effective for both marketing and company communications. But real estate is incredibly busy and has a lot of moving parts, as well as countless vendors trying to sell different types of services into them. Screens in offices sound good and are often highly desired, but for the broker or admin there’s maybe no time, urgency or budget to execute.

Be the news in the local real estate office. Be in control of your brand message and reach more agents.

The clever move here would be to offer to make that investment and put the technology in place at offices where your company believes there is high opportunity for new business through referrals, You can offer to work with ITESMEDIA for to supply screens, software, content templates and communication management for the real estate offices, and have that done by a third-party. Then you control that only your offer as a partner of the office is promoted!

It’s a lot like advertising – you say what you need done, and other people execute. The difference here is advertising is by and large a broadcasted marketing tactic – where you might have 1,000s of people seeing your message, but one or none of them needing to know it. By putting your key messages on screens right in the offices used by agents and visited by clients, your messaging is reliably relevant and timely.

What you offer and how you share it can be automated, have real time data inputs, controlled remotely, and target one real estate office or many. Just think of the possibilities and speak with someone today to see it come alive.

By initiating and backing this technology, you are also likely to have exclusivity on messaging for your line of services. It’s completely reasonable to assert that by putting this technology in place, your firm would be the only one marketing mortgage services on the screens.

However, the real estate company can support other key partners – like trades and designers/stagers – on those screens and make their own arrangements about how that support is recognized. It might even be a revenue stream for them.

This all may seem daunting, but there are companies that can execute and manage the entire program. ITESMEDIA has years of deep, direct experience providing digital signage and interactive kiosk services into the real estate industry, and product/service bundles that directly address agency and partner support needs.

It can do all the heavy lifting in planning, execution and ongoing maintenance, and ensure the right messaging is in the right places at the right time. With a reliable media player and software, the annual investment to drive your messaging might be less than $2,000.

There’s a chance ITESMEDIA technology might already be in place in some offices (REMAX, Century 21, Royal Lepage and many more brands are long-time clients). In those cases, ITESMEDIA could mediate the process of having a mortgage company sponsor the screens in that office.

It comes down to impact. Will putting your message into the general media mix of your city genuinely drive results, or would a new approach that hyper-targets the audiences that really matter make more sense?

How-to Communicate Messages Better

Communication tip to improve company culture

Are you ready to communicate your message?

So, you have a great message to share and you think you are ready to launch it into your marketplace. But step back for one minute and think…have you effectively cascaded that announcement about a company acquisition, new partnership deal signed, or killer marketing campaign for a new product launch to your own company’s staff?

Staff are interacting with customers and upholding your brand values everyday – even the ones that are not in sales.

Just because you say you want to communicate something doesn’t mean you’re ready to communicate it. The same goes for someone telling you to communicate on their behalf. You need to ensure that you have all the information required to cascade to stakeholders, all the answers to the questions that will come up and all the appropriate parties involved to ensure successful execution. When you achieve this, your message will be mission accomplished: heard, seen, meaningful and effectively resonate in the tone and manner you intended.

Internal First Checklist for Better Company Culture

Why:

An ‘internal first’ policy means employees will be well informed of all company initiatives prior to public launch. Internal first keeps all “in the know” at all times and should be mandated by all departments. Doing so significantly improves employee happiness. Nothing worse than learning about an initiative your company had after the fact, or from someone outside your organization. Employees who are informed are engaged.

There is an art to communicating to all employees. Not everyone one needs the same level of detail. And certainly, not everyone will, or even has access to, read an email announcement. But that limitation should not hold you back. A few well-articulated bullet points or a nice visual (think like an advertisement, but to your staff) is all you need.

Examples what you should communicate internally first are a new strategic partnership in your market or a new marketing campaign. Each are aligned to the values and goals of your brand. So, your staff should be aware first! The key is cascading key communications to all staff in more than one method like email. And making it visual for staff to quickly be informed and comprehend. A little info can go a long way if executed properly. The checklist in this post will help!

Using digital signage, you can send such awareness messages to staff fast, easily and in a visual design that helps them get the high points. Some screens can show a brief FYI – others can offer more info in rotation. Essentially your overall message is consistent. The exact the delivery is tailored to the audience that the digital screen services.

How to:

Initiatives to support Internal First (requirements and considerations):

Have you included all affected departments/employees in your information gathering process?
Have you asked all the required questions? If you aren’t sure, don’t wait to be told. Ask the question!
Be sure to include those who you think can improve the outcome of your project plan.

Challenge yourself to think outside the box. Who else could provide new considerations that you haven’t thought of yet?

Timeline

What else is being communicated to your target audience at that time?

Is your communication urgent and/or mandatory?
Does it align with other messaging?
Can it be combined with an existing message?
Does your project plan ensure that the message will be communicated at the best time, in the most effective way?

What communication channels will be used to communicate your message? For example:

Digital Signage software
Company intranet
IT email
Support email
Marketing email
Platform pop-up (within product/technology)

Internal Awareness Alert

The goal is to communicate internally a minimum of 48 hours prior to the external release of information.
Internal Awareness Alerts are intended to announce any external, client-facing communications or initiatives (marketing collateral, client communications, marketing campaigns, etc.).
Internal awareness of the project initiatives is the responsibility of the project owner.
Posting such an alert via digital signage software is optimal here. It is fast, in real time and can be shared to one, some or all screens and devices you need. Each screen can be set to share the appropriate level of detail base on how the screen is used or where the screen is located.

Should you get feedback from stakeholders during your internal first communication window that requires you to adjust your communication, no worries. Digital signage software enables you to make changes and update existing communications in minutes. Always have the best and most current information in the eyes of your staff.

Wayfinding Digital Signage for Better Customer Experiences: Where, Why, How and Who

We’ve all walked into a big building, stopped a few feet in, and quietly thought, “OK, where am I and where do I need to be?”

Finding our way around big places like office towers, office campuses, university campuses, medical complexes, airports, rail stations, central business districts, congress centres and shopping malls can all be daunting. There are rarely enough signs to point the way, and those signs may not have much in the way of answers beyond. They may provide location, but no context or help in getting to a target location, like a specific room or shop.

The answer is wayfinding, and ideally, digitally driven wayfinding. Printed maps and directories are only as good as the last time they were updated, and usually relay the absolute basics. Digital signage, done right, is current, interactive and deep in detail.

With a digital wayfinding application, otherwise lost and perplexed visitors to a venue can easily find out:

Where they are, with You Are Here! flashing on an interactive map
Where they need to be, like a store, clinic or lecture room, with directions and walking time estimates
Locations for things like food services, a bank machine or washrooms, based on keyword and category searches done right at the screen.

Thoughtfully positioned around buildings and large multi-building venues, digital wayfinding stations reduce frustrations for visitors and ease the burden on facility operators to stay on top of what can be a moving target.

Consider what happens in places like shopping centers and airport concourses, where tenants and services are regularly switching out or relocating. With a print directory and maybe an associated map, just one tenant moving out or relocating, or a new one coming in, means re-designing and updating the printed directory and map, sending it off to the printers, and then taking the time to get around to all the directory stations to put the new version in place.

Then a week later, something else changes, and the increasingly costly, time-consuming process needs to be repeated.

Digital is a much more nimble, efficient way to deliver on those basics, but that’s really just the opening argument for going digital with wayfinding.

Consider these advantages of Wayfinding via Digital Signage Terminals and Displays

Interactive

Digital natives – the huge population wave of adolescents and young adults who grew up not knowing anything but a world of smartphones, tablets and touch screens – walk up to things like concourse and entryway directories expecting and assuming they’re just big versions of their phones. You can see the confusion as they tap and try to pinch, zoom and swipe glass poster cases that have nothing but printed material and backlights inside. Interactive digital is expected.

Clever

Basic printed maps and directories can list what’s there and point out location. Digital wayfinding terminals (stations) can help people find what they need, without knowing specific names, and in context to where they are. Finding a place for quick bite at an airport works a lot better if you can use a touchscreen that locates where you are in a terminal and locates nearby restaurants. There’s no value in knowing what eateries are in another terminal. Even better, many wayfinding systems will show the walking route, and estimate the time needed to get there. In some cases, those directions can be pushed to the user’s smartphone.

Flexible

Printed material can do whatever it was designed to do, and that’s it. With digital signage, a wayfinding station can serve many purposes – running multiple functions or changing either on demand or through scheduling. For example, a railway hub can use wayfinding stations to direct people to tracks and to services in the terminal, but also provide touch-driven options for getting train status, schedules or interactive route-finders that help people sort out how they can get from there to another there. When they’re not busy, they can be used to support marketing for retail tenants and services, public safety alerts or third-party advertising that can offset or recover the capital and operating costs of the digital stations.

Fast or Instant

Doing things with print or other means can take hours, days or weeks to fully turn around. With digital, changes can be made quickly or even automatically. For example, suppose circumstances at a convention center require a meeting or event to be re-located to a different room or hall. If the facility’s management office uses a room booking system, or even just a shared spreadsheet on a network directory, when room assignments are changed in the management software, they can instantly change on the wayfinding/directory system. Notifications for things like public safety and weather warnings can also, easily, be automated and triggered to appear on screens.

How to make your Wayfinding project better? Work with a modern signage software company.

ITESMEDIA has a long, deep background working with large organizations and data – both real-time and archived, and has worked with a wide range of organizations on everything from searchable directories and wayfinding applications. For example, the Saint-Hyacinthe Technopole near Montreal engaged ITESMEDIA to develop a solution involving interactive kiosks and screens that promote attractions, hotels, restaurants, shops and other businesses near the innovation and meetings facility.

Guest experience is now recognized as a key to business success – with visitors having the sort of easy, helpful and positive experience that makes them want to return. That starts from the moment people arrive, and in a big footprint facility, stopping confusion and frustration before it develops – with a great wayfinding and directory application – is a smart technology decision.

How to Present Workplace Dynamic Data

Business communicators who want to drive meaningful and timely messaging on their workplace digital signage networks should get to know and embrace a nerdy little acronym – API.

That’s short for Application Programming Interface. While that will look both intimidating and boring to people charged with workplace communications, having access to APIs is a big deal for running a digital signage network that is always current, always relevant. and best of all, highly automated. For busy HR pros, it can be a lifesaver, because of the way data can work with software tools to steadily feed the content beast.

Imagine keeping staffers in office areas and out in the warehouse and production areas steadily informed on what’s going on, what they need to do, and how things are going, without allocating full-time resources to pull material together and get it all out to screens. Imagine all the complexity gone from tasks like accurate messaging based on things like location, time and operating conditions.

With APIs, that’s all not only possible, but relatively easy with the right software solution and technology partnership. In layman’s terms, APIs make it possible to securely access real-time data from business systems and cloud-based software platforms. An API presents that data in a reliably structured format, that can then be ingested by a content management system and used to present steadily updated, dynamic content on screens.

Still a little nerdy, we know, but here’s how that looks in a workplace:

Those time consuming and boring Spreadsheets and PowerPoint slides that a manager or assistant creates manually, and then prints and posts in break rooms or work team meeting areas, can instead be live content on one or several screens. In a manufacturing environment, that screen might be showing live charts that reflect production numbers against target, inventory levels, or shipping volumes reported by product, production line or whatever variable that’s required.

When a sensor connected to production equipment detects a spill, it can automatically trigger a warning notice to screens in that immediate area, with specific instructions for workers. Around the rest of the plant, the notification message might be different, or there may be no need for any messaging about the incident. Contrast that with older systems that might trigger a general alarm that a whole facility will hear and react to, causing downtime.

In a sales office, a screen or screens automate the key performance indicators – like sales pipelines and sales performance against targets – on real-time dashboard screens, instead of being printed out for discussion and review at a weekly sales team meeting.

At a logistics facility, cameras and sensors pick up and report when a truck enters the yard, and then logs on screens when it arrives at a bay, when it loads or unloads, and when it exits the facility. Compare that with a job that’s otherwise left to paper sheets and clipboards only a handful of people ever see.

At facility exit areas, automated content can let workers know about traffic problems or transport delays and disruptions, before they leave the premises and end up in a traffic jam they wished they’d known about.

Working with data for your communications can be easy

While all this likely sounds quite technical, and over the head of many human resources people who don’t think they missed their calling in IT, working with data is increasingly easy.

That big hurdle – getting at real-time data – is now easy for many to most businesses, particularly those running on contemporary, cloud-based systems. APIs for these types of systems are common, and usually essential now for doing business.

Smart digital signage and interactive solutions companies have developed tools – like data connectors and dynamic content templates – to make it easy. While every business out there is a little bit different, communication needs don’t vary as much. Most companies have KPIs they’d like to show on screens. Most companies want to celebrate success and acknowledge team milestones. Most companies want a means to reinforce safety, and a way to report how things are going.

Using something called HTML5 and Java scripting – don’t worry, you don’t need to learn them either – a content template can be updated instantaneously, and things like charts and graphics re-drawn and images switched, with no intervention from a creative person (or anyone else). Magic!

The right messaging can help boost performance. When a work team is behind on a task, real-time data can show where they’re at and encourage speeding up or re-allocating resources. Some companies have taken a cue from online game platforms to “gamify” work tasks – pitting teams across a plant, or multiple plants, to boost productivity with fun visuals and incentives.

The right digital signage solutions providers will have the tools and knowledge to work with customers and come up, usually quickly, with content automation templates. Often, busy IT staffers within an organization need to have little or no involvement when the systems that have the desired information are equipped with APIs.

NO APIs? Message automation is still possible, just ask.

When there are no APIs, that doesn’t mean partial or full automation is not possible. First, a solutions provider can work with the technology provider that has the platform and data, to develop custom access. Often, all that’s needed is some means to push data to a shared directory that is secure for the tech col, and accessible by an outside system.

It’s also possible to strip down and simplify automated messaging. Something as simple and ubiquitous as Google Sheets spreadsheets can be used. For example, if a company wants to post production target numbers at the start, middle and end of each shift, someone just needs to key those in to the right cells on the shared spreadsheet, and the CMS platform will “see” the changes and speedily, if not instantly, change that on screens, in numbers and charts that can grow, shrink and change color based on the design and pre-set parameters.

How to get started with automating workplace messaging

So how does an organization start optimizing and automating critical workplace messaging?

Three key steps:

Establish what messages are needed, where they need to be, and how often they change;
Determine where the information is generated and resides, and whether it is accessible (i.e. has an API);
Find a solutions provider that understands how to work with real-time data and has a track record of doing so for organizations.

The most successful workplace digital signage projects are those that are steadily fresh, timely, relevant and visually interesting. Done manually, it would be a lot of work. But with the right toolsets and tech partners, it should be a breeze. And much-loved around the organization.

How Saint-Hyacinthe Technopole Has Improved Their Customer Interactions with a Digital Signage Installation

We recently met with Nancy Lambert, Director of Tourism and Conventions at Saint-Hyacinthe Technopole, to discuss her experience and the value she’s seen for her business since implementing a digital signage strategy through ITESMEDIA. Here’s what she had to say:

What do you love most about your digital signage installation?

We love how easy it is to use. It’s quick and intuitive from the start. We rely heavily on it as a key component of our communication strategy.

What do you love most about the ITESLIVE software that powers your digital signage?

It’s dynamic and intuitive – actually its is really intuitive for both our staff and for our customers to use. It’s a positive experience for everyone.

How has the overall project been received by your staff?

Our staff love it. It has changed how we communicate with our customers. ITESLIVE can respond to all communication and information sharing needs in one solution, which provides a really positive experience for our customers.

What has changed in how you service customers since installing ITESLIVE?

Everything! We’ve been here for 27 years and we’ve never had the ability to communicate with this level of detail before our customers even speak with a staff member. It’s truly captured our audiences’ attention. Our visitors are very captivated by the digital screens and we see an increase in engagement of the community offers.

Are you using the software in different ways to service event hosts?

The software allows us to display targeted messages on different screens. Our team ensures we adjust our communication strategy effectively to maximize the use of the software and screen for the best results. With ITESLIVE we’re able to communicate with and service many audiences in many parts of our building, all from one dashboard in our office.

What have you been able to start doing now that you have digital signage installations?

Our installations have allowed us to adapt our strategy and communications on our various screens. We can change messaging based on the time of day, month, year and it’s all automated.

Possibilities are endless now! We can share everything we have for marketing, from videos to images to files, all via interactive kiosks and screens that promote the, attractions, hotels restaurants, shops and stores in our downtown and give exposure to everything our city offers in the congress centre and outside of the centre. This has improved foot traffic to our local businesses.

How likely are you to recommend ITESMEDIA to friends and colleagues?

Very likely. And not just because of the software. The team behind ITESMEDIA is always there for us. If we have questions, they quickly have answers. They’re always available to find solutions, offer suggestions on how to improve our use and execution of our digital signage strategy, and to show us different ways to use the software and installations to keep us on track to achieve our business goals. It truly is a partnership.

When making your buying decision – why did you choose ITESMEDIA?

The technology is excellent, but it is their understanding of our business goals and their drive to help us achieve success that made the decision for us. They’ve proven to be a true partner. The team quickly understood what we needed. The ITESMEDIA experts stepped in to make our project successful by listening to our needs and vision and guided us through the decision-making to ensure our communication plan and digital signage installations were the best they could be for our business objectives and our audience.

As you’re planning your digital signage strategy, consider the partnership you’ll have with your provider. Seek a digital signage partner that will support your objectives, assist you in executing on your strategy, and guide you along the way to ensure you’re achieving maximum success through your digital signage.

Learn how ITESMEDIA will partner with you to bring your digital signage vision to life.

The Real Cost of Free Digital Signage Software

Do you remember the last time you downloaded a new, free software for your business? You had to learn how to use it and then train all your staff. When something went wrong you were the one everyone came to with questions. You were spending evenings and weekends updating the software so the latest version was ready to go on Monday morning. You quickly realized your productivity was declining and you still weren’t seeing a return on investment.

All of a sudden that free software, like PowerPoint, isn’t really free anymore. Your digital signage software doesn’t have to be that way.

We recently heard from a real estate brokerage that hired an employee to work for $20 an hour, 6 hours a day, 5 days a week, for 8 weeks (that’s $4,800). This employee was to build a PowerPoint presentation as part of the business’s communication strategy to engage employees and customer. The presentation would run on a computer monitor in their front lobby and showcase a slide about their agents, a few slides for currently listings, a few slides for open houses, and so on. So what’s the problem? Well, to start, the presentation would be out of date as soon as a property sold or an open house ended.

Now, imagine if that broker had invested that $4,800 in an automated digital signage solution that synced with existing technologies used by the brokerage to share information in real time. They’d have money to spare and immediate ROI. Also, the investment allocated to digital signage software would service the office over a long period of time, with dynamic content versus the manually 8-week effort needing to be repeated.

Free is only free when you first click download. Ongoing work and user experience will fall short of expectations and cost your team valuable time with low value tasks.

Don’t fall victim to the free software struggle. Get your complementary digital signage solution quote and demo today and find out how easy and affordable it is for you to get started on a proper system, designed for you.