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ITESMEDIA Trust Center

Protecting your data, infrastructure, and communications with layered cybersecurity, secure cloud hosting, and internationally recognized standards.

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Explore ITESlive

Microsoft Azure

Cloud Hostig

24/7

Automated Security Monitoring

BUILT ON TRUST

Security built into every layer

From infrastructure to data protection, our security controls help protect the communications your organization relies on.

iso-27001-certification
ISO 27001 Certification
ISO/IEC 27001:2022 certification and Security controls aligned with ISO/IEC 27001:2022.
Azure
Azure Cloud Hosting

Resilient Microsoft Azure infrastructure with data hosting in North America.

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Identity & Access

Multi-factor authentication (MFA), SSO integration, and role-based permissions.

platform-security
Platform Security

Secure HTTPS communications using TLS 1.2/1.3 encryption, application protection through Cloudflare WAF, network security controls, and controlled access.

threat-monitoring
Threat Monitoring

Centralized security monitoring, vulnerability management, threat detection, and incident response processes.

business-continuity
Business Continuity

Backup procedures, recovery planning, operational resilience measures. Periodic backup restoration testing in accordance with the Backup and Disaster Recovery Policies.

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Data Protection

Encrypted transmission, encryption at rest (AES-256), user permissions, and administrative access controls.

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Security integrated into the CI/CD pipeline

Automated code (SAST), runtime (DAST), dependency (SCA), and Infrastructure-as-Code (IaC) analysis before every release.

CERTIFICATIONS & STANDARDS

Committed to recognized standards

Our security program and cloud infrastructure are supported by independently recognized security frameworks.

Our_Certification
Our Certification
ITESMEDIA
  • ISO/IEC 27001:2022 
Cloud_Certifications
Cloud Certifications & Attestations
Microsoft Azure
  • ISO 27001
  • SOC 1 - 2 - 3
SECURE BY DESIGN

Layered protection across the platform

Our architecture combines secure access, web application protection, cloud infrastructure, and security monitoring to safeguard digital signage and passenger information systems.

  • HTTPS and TLS-protected communications
  • Multi-factor authentication and SSO
  • Cloudflare Web Application Firewall
  • Role-based access management
  • Secure databases and backup processes
secure-by-design-diagram

ITESlive Security Architecture

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Security FAQ

Where is the data hosted?

In North America, through Microsoft Azure.

Do you offer multi-factor authentification (MFA)?
Yes
Is data encrypted in transit and at rest?

Yes. Communications are secured using HTTPS with TLS 1.2 and TLS 1.3, and customer data is encrypted at rest within Microsoft Azure.

Is data encrypted in transit and Do you support role-based access controls (RBAC) ?

Yes. ITESlive includes granular access controls and permission management mechanisms to restrict access based on user roles and privileges.

Do you support single sign-on (SSO) with Microsoft Entra ID?

ITESlive supports SSO integration with Microsoft Entra ID via OAuth 2.0. Please note that this functionality is available with our Pro edition. The attached quotation is based on our Starter edition, but we would be pleased to discuss upgrading if Entra ID integration is a requirement.

What are your security incident response and breach notification procedures?

ITESMEDIA maintains formal security management processes as part of our ISO/IEC 27001:2022 certified Information Security Management System (ISMS). Security incidents are managed through documented incident response and escalation procedures. Additional details regarding our incident management and breach notification processes can be provided as part of the next stage of the project if required.

Where are customer data, backups, logs, and other service data stored or processed?

Customer data, application data, and backups are hosted within Microsoft Azure Canadian regions.

Do you hold any security certifications or compliance reports, such as SOC 2 or ISO 27001?

ITESMEDIA is certified ISO/IEC 27001:2022. ITESlive has also completed the ProcessUnity (formerly CyberGRX) security assessment process.

SECURITY STARTS WITH TRANSPARENCY

Have questions about our security practices?

Connect with our team to discuss compliance, infrastructure, or documentation needs.

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